Returns & Exchanges
At the Official Gerry Anderson Shop, we want you to be completely satisfied with your mission-critical apparel. If your order isn't the perfect fit, you can return or exchange any unworn fashion items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all garment tags remain attached and the items are in sellable condition.
- 3.Attach Shipping Label
Print the provided prepaid return shipping label and affix it to the outside of your package, covering any previous delivery markings.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
