Frequently Asked Questions
Everything you need to know about your order and our legendary collections.
How long does shipping take for my apparel order?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy on clothing items?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags still attached to qualify for a full refund.
How can I ensure I select the correct size?
Each product page features a detailed size guide with measurements in both centimeters and inches. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are the designs on your hoodies and t-shirts officially licensed?
Yes, every item in our shop is 100% officially licensed and approved by Anderson Entertainment, ensuring high-quality prints and authentic Gerry Anderson branding.
Do you offer international shipping?
Absolutely. We ship our Gerry Anderson merchandise worldwide. Please note that international orders may be subject to local import duties and taxes upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.